One of the first reflections that a small or medium-sized company can make about the specific utility of AI as an element for the digital transformation of said organization is: How many repetitive tasks do people in jobs perform that could be done automatically in order to occupy those people with more valuable tasks?
If in the answer the company recognizes one or several key tasks in its production process, then it can look at automation as a solution to optimize processes and turn their digitization into a strategic fact.
Automation as an advantage
Thus, automation, like AI, has a transversality thanks to which it can be applied in many processes of many organizations from different sectors.
Usual processes like the workflows and logistics of several projects simultaneously are likely to be digitized within project management. Furthermore, lHuman resources can also benefit from an automated process in the management of incorporations, ensuring the quality and efficiency in the arrival of new talent to the organizations.
Areas like customer service or sales can also avoid collapses or information flow problems thanks to automation. A good digitized response to frequently asked questions can build customer loyalty while receiving the perception of closer attention, thanks precisely to digitization.
En a published article on the web of Accelerate SME, an entity that communicates state programs such as Kit Digital, shows the different derivatives in which automation can help companies.
Thanks to the aforementioned Digital Kit program, companies can drive the automation of several of their key processes.
Program
the public program Program open the door to digitization of SMEs and freelancers thanks to an ambitious bond project with an injection of 3000 billion euros. The idea is to put companies that seek to improve their sales expectations from strategic digitalization in contact with those organizations that act as providers of these solutions.
1millionbot is present, as digitizing agent of Kit Digital, in two of the more than ten categories where an agent can fit so that SMEs and the self-employed can redeem the bonuses they have previously requested.
The smart solution
Thus, the key to 1millionbot is precisely strategic digitization. More than 4,5 million euros in European aid have made digitization fashionable, but no digital change will be effective if it is not based on a strategy of digital momentum towards the future.
The creation of a virtual assistant as a solution within the category of Business Intelligence and Analytics is one of the two solutions provided by 1millionbot. In addition, in the Process Management section, attendees can help attract leads, manage reservations and automate a Call Center.
Thus, the double objective of digitizing a vital sector but still with a great margin of improvement in this aspect and that of boost the field of high technology and digitization.
Conversational Artificial Intelligence covers, for the daily work of an organization, not only the implementation of chatbots in different areas of its activity. It can also help to carry out a self-diagnosis of the real needs, as well as train the people employed in digitization.
Leading Digitizer Agent
Since mid-March, 1millionbot has been a digitizing agent to provide SMEs with a transformative solution within process automation. The consultant Aizink, after a study carried out Of all the agents present in the Business Intelligence category within the Digital Kit program, places 1millionbot among one of the 13 companies with the most published success stories. Nowadays, Kit Digital's directory has almost 3.000 digitizing agents that offer solutions in the aforementioned category.