Chatbot for Retail
Chatbots in ecommerce
Manage, consult and control the entire logistics process from your chatbot.
+1.000
SALES SUPPORTED BY A CHATBOT
+ 90 %
OF QUERIES RESOLVED
+12.000
BUYING CONVERSATIONS ANALYZED
THE CUSTOMER IS ALWAYS RIGHT... LISTEN TO HIM
How many times have you tried to serve two or three customers at the same time? Do you feel like your switchboard is overflowing?
It is more common than you think. Internet sales are growing every day, and Customer Service departments are becoming saturated.
In addition, voice assistants have arrived. Those devices that make your purchase just by saying so.
Do you see it as a sales channel? How do you manage those orders?
AI IS A FACT… WILL YOU JOIN?
Last year, 49% of ecommerce users in the United States changed companies due to poor customer service.
1 in 5 smart assistants use voice shopping.
This new landscape has many advantages, but… How do you plan to keep the client informed?
INFORMATION IS POWER
And if it's instant, much better.
Answer the most frequently asked questions about your product or service.
Solve incidents during the purchase.
Or better yet, guide them through the entire process.
Uncertainty is the worst enemy of sales. A chatbot, your client's best friend.
An assistant, on any platform, from anywhere, will always be ready to help you.
FUNCTIONALITIES THAT YOU CAN INCLUDE
General information of the company: Your information accompanied by your philosophy and values show closeness and sincerity.
Tracking order: Check the status of your order by asking the chatbot directly.
Product Search: The customer searches for an item in the catalog through an image. The chatbot collects the data and uses it for a much more personalized experience.
Information and sustainability: Generate empathy with the client by showing your commitment.
Return Policy: Automate returns with a chatbot that will answer any questions at any stage of the process.
DATA COLLECTION
Know the concerns and concerns of your customers, provide them with the information they need.
USER EXPERIENCE
Doubts resolved in seconds, with someone who listens and understands you. Make any client's dream come true.
MORE PRODUCTIVITY
How much time do you waste answering the same routine questions? Let the chatbot answer for you.
AVAILABLE 24/7
Is your business closed? Don't stop selling, the assistant takes care of everything.
ALMA, GIOSEPPO's night salesperson
HAS ACHIEVED AN INCREASE OF 25% IN DAILY CONSULTATIONS
on the night shift
Contact us
Request a demo and you will see the potential of a chatbot for electronic commerce.
You can do it by filling in the form or by calling:
(+34) 623 02 57 67.