The power of the IA  and chatbots applied to financial services

Harness the power of artificial intelligence and chatbots to improve efficiency and customer experience in the banking industry. Our personalized services will help you adapt to changing market demands and stand out from the competition.

Our products and services:

Custom banking chatbots

We design and develop custom chatbots to optimize customer service, resolve doubts, manage transactions and provide technical support 24 hours a day.

• millie platform with empathic language. own linguistic corpus
• RASA platform with empathic language and own resources
• GPT4 with own resources
• advanced integrations in systems, app, RRSS, one-channel

Data analysis and bank fraud detection

We implement AI solutions to analyze large volumes of data, identify patterns and detect suspicious activity, helping you prevent fraud and protect your customers.

Automation of financial processes

Streamline internal operations and improve efficiency with AI-powered process automation. From credit approval to account management, our technology transforms the way you work, increasing productivity and the quality and speed of service.

Chatbots can help customers carry out transactions, such as money transfers, bill payments, and mobile phone top-ups, quickly and securely through a chat interface.

Segmentation and analysis of clients

Use machine learning algorithms to gain valuable insights about your customers, identify key segments, and develop effective sales and marketing strategies.

Credit and risk assessment

Evaluation of the solvency of credit applicants and determine the probability of default. This allows banks to make more accurate credit decisions and minimize risk.

Banking Intelligence

Organization of an AI strategy in a financial institution

Setting objectives, design and development of data, prioritization and development of use cases, scalability... 
VIEW Steps in the implementation of AI 

Market prediction and investment analysis

AI systems identify patterns of abnormal or potentially fraudulent behavior in online transactions, such as flight or hotel reservations. This improves the security of operations and protects clients and providers of tourism services.

Sentiment analysis and banking reputation

AI solutions are used to analyze social networks, forums and online review sites to assess public perception of a financial institution, identify potential problems and improve brand reputation.

Regulatory compliance and KYC (Know Your Customer)

AI can help financial institutions comply with regulations, identify and verify customers more efficiently, and ensure that KYC and AML (Prevention of Money Laundering) requirements are met.

financial innovation

Personalization of financial products and services

Personalization of financial products and services based on the personality and behavior of the client.

Use machine learning algorithms to analyze customer behavior online (and open data offline), their spending habits, social media interactions, and other relevant data. From this analysis, a profile could be created for each client. The bank may use this information to design personalized financial products and services that are better suited to each individual's specific needs, goals, and preferences.

For example: creation of personalized savings and investment plans, recommendations for specific financial products or even adapting the design and functionality of online banking and mobile applications to suit individual customer preferences.

Personalization based on customer personality and behavior could not only increase customer satisfaction and loyalty, but also allow banks to optimize their marketing and sales strategies, offering targeted offers and promotions to customers who are most likely to to be interested in them.

AI integration with other technologies

• AI and blockchain to improve security and efficiency.
• AI and IoT for financial solutions in real time.
• AI and metaverse for immersive financial services.
• AI, IoT and blockchain for the tokenization of assets.
• AI and blockchain for the creation of smart contracts.

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Companies

Companies of all sectors and sizes: Bankia, Airzone, Red Eléctrica de España, Acciona, Musaat, AINIA, Terra Natura Benidorm, Gastroportal, Casamayor, AEDAS Home, Parlem…

Partners & Alliances

The Ministry of Science and Innovation has awarded 1MillionBot the Innovative SME seal. This badge is a recognition that the Ministry grants to companies that meet a series of requirements and that therefore have an innovative character, in order to establish a public policy that helps their growth and sustainability.

ONE MILLION BOT SL has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communication technologies and access to them and thanks to which it has carried out an audit for the implementation of the security system to improve competitiveness and productivity of the company. Exercise 2021. For this, it has had the support of the CyberSecurity program of the Chamber of Commerce of Alicante