1MillionBot Commitments
Commitments around the use of AI, products and services to our customers
17 Commitments
1
Use of Artificial Intelligence (AI)
1MillionBot is committed to a controlled and efficient use of AI, always subject to the objectives of the company and the well-being of its users. It strives to minimize biases and errors in the responses of its chatbots, with a constant professional effort in technological and methodological aspects.
With the means at our disposal, we promote the use of AI in a controlled and efficient manner. Based on the aforementioned means, we ensure that the AI systems adapt their decision-making while preserving human autonomy and dignity, which means that we care as much as possible about trying to get them to define their behavior in accordance with the ethical principles accepted in the society where are used.
2
Response quality
1MillionBot strives to provide high-quality and accurate responses through its chatbots, using AI to improve the accuracy and usefulness of responses. In this regard, for many years our chatbots have reached the highest rates of language compression measured by third parties such as Google-Dialofflow (in some universities with more than 95%).
3
Training and qualification
1MillionBot is committed to providing its chatbots with the necessary training to effectively interact with users, using ad hoc training, technology and tools to achieve this effectiveness.
4
Functionality and usefulness of chatbots
1MillionBot's wizards are designed to perform useful actions for users and to help simplify tasks. They integrate with various systems and platforms to perform operations safely
5
Visibility and Integration
1MillionBot strives to provide maximum visibility and efficient integration of its chatbots across various channels and systems. In this regard, it maintains a part of the team dedicated to promoting our integrations with all kinds of platforms and systems.
6
Data, and personalization
The company uses user data to improve the service and provide an increasingly personalized experience, while ensuring the ethical and responsible use of user data in accordance with the. established legal norms
7
Specificity of use
1MillionBot chatbots are designed for a specific purpose, adapting to the specific needs and objectives of different industries and companies.
8
Measurement and analysis
1MillionBot is committed to constantly measuring and analyzing the performance of its chatbots to continually improve their effectiveness and usefulness, using AI and enabling big data analytics to do so.
9
Transparency and ethical principles
1MillionBot is committed to operating transparently and adhering to sound ethical principles in order to earn and maintain the trust of customers and employees. The company is committed to using AI responsibly and ethically, always respecting the rights of users
10
Privacy
1MillionBot is committed to respecting user privacy, ensuring that personal data is handled securely and in accordance with data protection laws. The company will limit the collection of data to what is strictly necessary to provide its services and will never sell or share this data without the explicit consent of the user.
11
Cybersecurity
The security of chatbot systems and user data is a priority for 1MillionBot. The company implements robust security measures to protect against cyber threats and regularly updates its systems to protect against the latest threats..
12
Technological innovation and best practices
1MillionBot maintains the highest degree of self-demand in terms of technological innovation and monitoring of best practices regarding quality in the provision of its products and services
13
Partnership and collaboration
At 1MillionBot, it maintains a close collaboration with partners and technology associations, practicing an open attitude to develop technologies and products with other companies both in the field of AI and other fields.
14
AI development in Spain and the EU
1MillionBot collaborates with entities such as AlicanTec, or 1,070 Km Hub to promote the development of the digital economy and Artificial Intelligence that helps to overcome the great challenges of society in education, health, environment...
15
Sustainability
1MillionBot is located in Torre Juana OST, a hub specialized in AI and located in the environmental setting of the old orchard of Alicante, committed to sustainability, where projects such as Farm 45 and its carbon neutrality.
16
Gender equality
At 1MillionBot a vast majority of women occupy both the main management positions like the majority of its staff far exceeding 51%. Different nationalities also work promoting the development and attraction of talent
17
Heritage and culture
1MillionBot collaborates with entities such as the Barcelona Supercomputing Center in the construction of the linguistic corpus of the co-official languages in Spain. It has also supported literary projects (I. Cervantes) and on the cultural and heritage environment (Fondillón)
Steps in the implementation of the IA in a company
Group Consulting 1MillionBot
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They trust 1MillionBot
30 Universities
More than 30 assistants for prescription and enrollment, automation, virtual tutors, student retention. Referred to as success stories (Harvard Business Review, El País…)
Admin Public
Ministry of Finance, Madrid City Hall, Valencia City Council, State Ports, ICEX, Ministry of Culture, Admin. Oberta de Catalunya, Barcelona Provincial Council, Valencia Provincial Council…
Companies
Companies of all sectors and sizes: Bankia, Airzone, Red Eléctrica de España, Acciona, Musaat, AINIA, Terra Natura Benidorm, Gastroportal, Casamayor, AEDAS Home, Parlem…
Partners & Alliances
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The Ministry of Science and Innovation has awarded 1MillionBot the Innovative SME seal. This badge is a recognition that the Ministry grants to companies that meet a series of requirements and that therefore have an innovative character, in order to establish a public policy that helps their growth and sustainability.
ONE MILLION BOT SL has been selected for the ICEX internationalization program. Our fundamental work is focused on supporting the internationalization of ICEX NEXT companies.
ONE MILLION BOT SL has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communication technologies and access to them and thanks to which it has carried out an audit for the implementation of the security system to improve competitiveness and productivity of the company. Exercise 2021. For this, it has had the support of the CyberSecurity program of the Chamber of Commerce of Alicante