SIT-LL System Tourist Intelligence 

El tourism intelligence system developed by Lucentia LAB (SIT-LL), is a highly sophisticated program designed with the objective of generating, transmitting and applying relevant knowledge to the professional tourism sector.

Tourist Intelligence System (SIT-LL)

System developed for countries, autonomous communities and cities with the aim of improving their tourism sector through data and AI

Key points of the SIT-LL system

1

Data collection and analysis. The SIT-LL is in charge of capturing, integrating, processing and analyzing different data sources. In this way, it allows the monitoring of trends and changes in the tourism market, which helps tourism companies and destinations to adapt and anticipate the changing needs and preferences of tourists.

2

information display. The system allows viewing reports and interactive dashboards, facilitating strategic decision making. Managers can have a clear and up-to-date view of the data relevant to their industry and make informed decisions based on that information.

3

Traveler Behavior Tracking. The system is capable of understanding the behavior of visitors throughout the entire trip cycle (planning, booking, enjoying and sharing). Knowing these consumption patterns allows companies and tourist destinations to design offers and services that fit the preferences of travelers.

4

Predictive analytics. The SIT-LL offers predictive analysis on what can happen in the future in the tourism sector. This allows tourist companies and destinations to anticipate trends and changes, and adapt their offer accordingly.

5

Decision Support. The system becomes a decision support tool for all stakeholders in the tourism sector, providing relevant and up-to-date information to help guide strategic decisions.

6

Use of 'smart data'. The SIT-LL uses 'smart data' technology to provide detailed knowledge of the visitor profile. This information allows tourist companies and destinations to personalize their offer, improving customer satisfaction and, ultimately, the competitiveness of the tourism sector.

7

Next-generation Intelligent Assistants. Access to operating the system through state-of-the-art intelligent assistants. Preparation of reports. 

8

Collaboration and participation of multiple actors in the technology sector. SIT-CV, Lucentia together with Orange and Softtek have developed a collaboration platform between leading technology and software companies. Each of these companies brings with them a variety of skills and experience, contributing to the creation of a more robust and effective system. The role of collaboration and integration of different expertise is a crucial component for the success of the system.

9

Methodology for improving the competitiveness of the tourism sector. The SIT-LL system's main objective is to increase the competitiveness of the tourism sector through the use of data and analysis. With a deeper understanding of the visitor profile and their behaviors, companies and tourist destinations can optimize their offer to increase customer satisfaction. This adaptation and constant improvement of the tourist offer, based on detailed and updated information, is essential to maintain and improve competitiveness in a dynamic and changing market such as tourism.

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