“Artificial Intelligence (AI) will change many things. One of the most relevant will be the way in which we communicate, inform or obtain services (...)» Thus began the article of the Country Retina in which the case of success than 1MillionBot built for the University of Murcia.
Lola served 4.609 students, which were mostly connected via mobile phones, carrying out 13.184 conversations and solving 38.708 doubts. Lola's final percentage of correct answers to the students' questions was 91,67%.
The complexity of natural language does not make it easy the construction of assistants or conversational chatbots that really respond satisfactorily to users. But thanks to Lab Euroresidentes and the great real user traffic it has, we have been able to test general language interactions with people of all types of social class, age, sex and nationality.
But not everything remains in the academic field: advisers to help subscribe to a newspaper, assistants in dental clinics, chatbots for internal communication in a company, financial education, restaurants, banking services, public administrations, among others.
You can see the full article here.
And if you want to know about other projects that we are working on, on our website 1millionbot, Do you have them all