IA and sentiment analysis

To improve customer satisfaction and business performance.

GPT4 + Platform – Dashboard 1MillionBot

What is sentiment analysis

AI-enabled sentiment analysis allows you to understand people's emotions and opinions, driving better products and services and taking customer satisfaction to the next level. 

Understand the emotions, opinions and attitudes of your customers, employees and other stakeholders, which would allow you to make more informed decisions and improve customer satisfaction and business performance.

What you can do with sentiment analysis


Customer satisfaction analysis

Measure and analyze customer satisfaction using surveys, forms, and emails, allowing companies to identify problem areas and improve the customer experience. see our pollster chatbot.


social media thermometer

A) Analysis of comments and opinions: Use sentiment analysis to evaluate product and service reviews, social media comments, and forum posts to identify areas for improvement and growth opportunities.
B) Monitoring of social networks: Track and analyze social networks, such as Twitter, Facebook and LinkedIn, to identify trends, topics of interest andthe general perception of the brand or product



Voice Analytics (VoC): Collect and analyze customer feedback to iidentify problems, needs and opportunities, which helps companies make data-driven decisions and develop products and services that meet customer needs.


Human Resources

Evaluate employee motivation through sentiment analysis in internal communications and job satisfaction surveys (pollster chatbot.), which improves the work environment and retains talent.


Study of the competition

Using sentiment analysis to assess consumer perceptions and opinions about competitors' products and brands, allows you to identify market opportunities and competitive advantages.


Market Trends

Identify emerging trends and changes in consumer preferences through sentiment analysis across social media and other data sources, allowing businesses to adapt quickly.


personal tool analytics

Our tool analyzes any text: emails, messages, posts on social networks, analyzing and highlighting the positivity and empathy of the language, promoting effective and optimized communication.

Sentiment analysis is especially valuable in certain sectors and industries such as e-commerce, financial services, healthcare, technology, travel and tourism, media and advertising, among others. 

Tool of
personal analytics

    • Sentiment analysis in documents, emails and messages
    • Writing emails and messages with specific styles.
    • Strengthening of specific factors: understanding, persuasive, empathic clarity, business language...

GPT4 engine for different areas of Law

We configure GPT4 as an expert in different legal specialties through sources that guarantee the quality of the AI ​​generated

They trust 1MillionBot

30 Universities

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Admin Public

Ministry of Finance, Madrid City Hall, Valencia City Council, State Ports, ICEX, Ministry of Culture, Admin. Oberta de Catalunya, Barcelona Provincial Council, Valencia Provincial Council…


Companies of all sectors and sizes: Bankia, Airzone, Red Eléctrica de España, Acciona, Musaat, AINIA, Terra Natura Benidorm, Gastroportal, Casamayor, AEDAS Home, Parlem…

Partners & Alliances

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    The Ministry of Science and Innovation has awarded 1MillionBot the Innovative SME seal. This badge is a recognition that the Ministry grants to companies that meet a series of requirements and that therefore have an innovative character, in order to establish a public policy that helps their growth and sustainability.

    ONE MILLION BOT SL has been selected for the ICEX internationalization program. Our fundamental work is focused on supporting the internationalization of ICEX NEXT companies. 

    ONE MILLION BOT SL has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communication technologies and access to them and thanks to which it has carried out an audit for the implementation of the security system to improve competitiveness and productivity of the company. Exercise 2021. For this, it has had the support of the CyberSecurity program of the Chamber of Commerce of Alicante