+ 1M

OF RESOLVED HEALTH CONSULTATIONS

+600

WORKING DAYS "USED"

FIGHTING DISINFORMATION

Hoaxes, propaganda and misinterpreted news have been the protagonists of the confinement.

Little by little technology makes its way, but situations of this type are the ones that unmet needs come to light.

In the era of immediacy, how do you connect with as many people as possible, instantly, in the medium they choose (Whastapp, Web, RRSS...) and with reliable and updated information?

AI AND CHATBOTS: THE REAL SOLUTION

Between Carina and Catalina, they have saved more than 5000 hours of questions. 600 working days that have been dedicated to tasks that really need added human value.

More than 300.000 people have spoken with Carina or Catalina. They have been correct in 90% of the questions, which, therefore, they have not needed to call to ask.

But this has not been the best. The chatbot is continuously learning and generating data.

More than 1 million questions have revealed the unmet needs of users.

In Catalina (Ecuador), almost a third of the questions referred to issues related to aid vouchers and problems of access to food.

From 1MillionBot the competent authorities of the UNDP have been alerted, which have transferred it to the World Food Program (WFP), the largest humanitarian agency dedicated to addressing hunger in the world.

Work is already underway with the information generated by Catalina to find a way to establish a registration system that allows access to the data of these people, verify their real need and find the best way to help them.

24/7

Even when no one is available, he continues to answer queries. Anytime, every day of the year.

+90% SUCCESS

Answer 9 times out of 10 what users need. How much work will a chatbot like this free you?

SIMULTANEOUS CONVERSATIONS

Infinite conversations at the same time. Save yourself the frustrations caused by phone collapses.