- The mutual insurance company's chatbot offers support to policyholders during the process of digitally signing policies, among other functions.
musaat, mutual specialized in Civil Liability and Construction insurance, has launched a new chatbot in its Private Area, designed to make it easier for policyholders to access and process the digital signature of their policies, among other features.
With this tool, musaat continues to bet on a better user experience for its mutual members through digitization and process automation. Also promoting even more the digital signing of policies through its Private Area, a functionality that has allowed the Mutual Company to significantly reduce the environmental impact of its activity, in addition to achieving greater agility and security at the service of its policyholders.
musaat has had 1MillionBot for the development of this intelligent virtual assistant, which is prepared to answer a wide variety of questions 24 hours a day. Also, thanks to artificial intelligence, the performance and responsiveness of the chatbot will increase as it gains more experience.
About Musaat
Musaat, a mutual specialized in Civil Liability and Construction insurance, is an entity established in 1983 by the General Council of Technical Architecture of Spain and the Professional Colleges of Technical Architecture. Thanks to its 40 years of experience in the building sector and the knowledge of its team, Musaat today offers highly specialized insurance solutions for the different agents in the construction sector.