Artificial Intelligence for your city council
Automate procedures and improve citizen service with AI
Improving citizen service
✔️ 24/7 citizen support with conversational AI.
✔️ Optimize incident and query management.
✔️ Improves the efficiency of municipal staff.
✔️ Virtual guide for tourists and new residents
✔️ Appointment management at municipal offices
Automation of procedures
Write, validate, and manage documents in seconds with the help of Generative AI.
✔️ Instantly draft contracts, licenses, and filings.
✔️Extract and summarize key information from documents
✔️ Automatically fill out forms based on previous data, eliminating manual errors.
Big Data and analytics
Facilitates data-driven decision-making and improves planning and operational efficiency in your municipality.
✔️ Optimizing energy consumption in municipal buildings
✔️ Analysis of citizen complaints and suggestions to prioritize solutions based on volume and urgency
✔️ Optimization of administrative procedures
More than 130 public institutions have trusted 1MillionBot
Some use cases carried out
Advanced Conversational AI Solutions
We transform communication with advanced conversational AI solutions. We design fluid and efficient conversational experiences.
We use advanced AI to automate responses, anticipate needs, and provide real-time support via chat, voice, and multiple channels. Our technology enables natural dialogues, improving user satisfaction and optimizing operational efficiency.
Consulting and training
We offer services of AI consulting and training designed to facilitate the successful and sustainable integration of smart solutions into public management.
Introducing artificial intelligence involves changes in roles, processes and organizational culture, so it is crucial Empower teams, communicate benefits, and address concerns. Effective change management facilitates the integration of AI, maximizing its impact and ensuring that people and technology work in harmony to improve efficiency and innovation.
AI Office
Our consulting includes the configuration of a AI Office within the city council, which acts as a nerve center for the artificial intelligence strategy.
This service helps manage the technological infrastructure and ensure the alignment of AI projects with municipal objectives Long-term. With our experience, we guide municipalities in developing a framework that not only addresses technical implementation but also ethical and legal considerations associated with AI.
Features of our platform and service
Security
We protect your data with the highest security standards. Encryption, access controls, and regulatory compliance ensure the privacy and integrity of your information.
Generative AI
Access to multiple language models (LLM) in a flexible and agnostic manner. We select the best AI for each use case and customize the responses to your institution's needs.
Automations / AI Agents
We optimize and streamline process management with intelligent workflows. Automate responses, procedures, and repetitive tasks, reducing wait times and improving operational efficiency with AI agents.
Integrations
Our platform integrates with CRMs, ERPs, and databases to optimize process management and automation without interruption.
Cost optimization
We combine classical AI with generative AI. Our platform integrates traditional models for structured tasks and LLMs for more complex interactions, optimizing resource use and reducing costs without sacrificing quality.
Analysis tools
Gain real-time insights with key metrics on interactions, performance, and citizen satisfaction. Make data-driven decisions to improve efficiency.
Multichannel
Serve citizens on their favorite channels: web, WhatsApp, social media, mobile apps, or email. A seamless and connected experience across all touchpoints.
Voice to text
Solutions of Text to SpeechIdeal for improving accessibility and user experience, this technology allows written information to be read aloud, facilitating access to content for people with visual impairments or reading difficulties.
Hybrid care system
Our platform combines the efficiency of AI with the warmth of human contact. When more personalized care is needed, people can intervene in real time to resolve complex cases, ensuring an optimal experience for citizens.
Transform your City Hall's management with artificial intelligence
Discover how AI can improve the lives of your citizens.
How can AI help in municipal management?
AI automates repetitive tasks, improves citizen service with chatbots, optimizes incident management, and streamlines document creation and validation. This saves time and resources, improving the city's efficiency.
Which municipal procedures can be automated with AI?
Generative AI can write draft contracts, licenses and files, answer regulatory questions, pre-fill forms, and validate documents, reducing administrative errors.
Is technical knowledge required to implement it?
Our solution is easy to integrate and use, without requiring advanced AI knowledge. We offer training and support so you can take full advantage of its benefits.
How does it integrate with the city's current systems?
AI connects with existing municipal systems (ERP, CRM, document management systems) through APIs or custom integrations, ensuring a seamless implementation.
Is the information handled by AI secure?
Yes. We comply with all data protection regulations (GDPR) and we guarantee the security and confidentiality of the information managed by the city council.
What benefits does it bring to citizens?
Citizens receive immediate answers to their questions, can complete procedures more quickly, and enjoy a more efficient and digitalized administration.
How long does implementation take?
It depends on the size and needs of the municipality, but in general, the implementation can be completed in weeks, with an immediate impact on municipal management.
You can do it by filling in the form or by calling us at: (34) 623 02 57 67