María is the new smart assistant who has developed 1millionbot to resolve doubts and make known the Language Center from the University of Valencia. This new intelligent chatbot, which can already be consulted on the Center d'Idiomes page, offers useful and updated information in Spanish, Valencian and English, on the wide range of courses available at the Center d'Idiomes of the Universitat de València.
He is able to resolve doubts relating to the schedules of the courses, the languages offered and levels taught in each one as well as the rates and their methods of payment. In addition, this tool provides information on the different accreditation tests that can be prepared at the Center d'Idiomes de la UV as well as on the two annual calls for the PACLE (Foreign Language Knowledge Accreditation Test) that the Center itself carries out to levels B1, B2 and C1 of English, and for B2 of German and French.
an open tool
Maria is a open tool. It is not necessary to be a student at the university or the Center d'Idiomes to search for information and answer questions. So, Maria wants to be a connection point more between the educational entity, its students and those interested in becoming one.
Thank you own architecture model, 1millionbot has developed Maria to streamline the process response to repetitive questions in a short time. This allows the rest of the center's departments to dedicate these resources to other more personalized and complex customer service tasks.
A smart solution
1millionbot is a startup from Alicante that is already present, thanks to its chatbots developed with Artificial Intelligence, in about a dozen universities. The University of Jaen, Polytechnic of Madrid or the University of Murcia have already trusted the intelligent solution that it proposes 1millionbot to create virtual assistants to streamline and improve care and contact with citizens.