When make a bot in Spanish there are already many possibilities. Mercedes Rodríguez offers us an analysis of the bot deals in today's market in the box below. They all have strengths and weaknesses, advantages and disadvantages. A good option is  DIALOGFLOW by Google, base technology with which it has been designed Lola, the chatbot developed by 1millionbot based on Google AI and the massive data of millions of conversations of real users of euroresidentes.com.

 

Some platforms available to develop chatbots

  • DIALOG FLOW – Purchased by Google in September 2016.
    It is a natural language understanding platform that enables developers (and non-developers) to easily design and integrate rich and intelligent conversational user interfaces into mobile apps, web apps, devices, and bots. Once deployed, the bot continues to learn from conversations with users thanks to Machine Learning. It includes support for Spanish and is free as well as being integrated with multiple platforms.

Other options that were considered:

  1. Chatfuel – Allows you to easily create a chatbot, without programming. It uses both predefined responses and AI and offers direct integration with Facebook Messenger and Telegram. It's free up to 500.000 active users. From this scale premium version. They also make custom bots. According to their website they have done the Forbes and TechCrunch.
  2. gupshup: -Allows you to create a bot for many different platforms in just a few minutes. Among them, SMS, Twitter, WeChat, Slack, Hipchat, TeamChat, etc. He also sells finished bots.
  3. Smooch: -Direct integration with: Web, Facebook Messenger, email, WeChat, Line, Viber and Telegram.
  4. Free Bot: -Open source platform based on an advanced AI engine developed in Java. It can be used on any Java platform, including Android. And its SDK allows to access the API using JavaScript, Android, Java, iOS and objective C.
  5. Botsify : -To create your own bot with artificial intelligence without the need to know how to program. Includes integration with WordPress and other platforms such as Facebook. Disadvantage, it does not have a test chat on its website.
  6. motion.ai: -Creation of chatbots with a visual approach through flowcharts. Integration with: Web, SMS, email, Facebook Messenger and Slack. It offers API to connect with other platforms if you have programming knowledge. Free basic plan and subscription plans based on usage.

Chatbot “Lola”

As we have said Lola is based on the system DIALOG FLOW by Google, a technology of creation of chatbots with automatic learning (machine learning).

Thematic conversational corpora are developed on the basis of trees and undirected graphs, however directed graphs are also used in certain conversations. in order to get the best experience. Jorge Lopez points out: "You have to give the user what he wants and if we can better anticipate, the programming load multiplies but the result is impressive".

Objective: Get a chatbot that manages to simulate a real dialogue with users in the most intelligent way. It is committed to the development of this type of technology for the purposes of achieve contact personalization and continuous communication with users.

User Testing: 1millionbot has the possibility to have millions of users from multiple countries that allows you to enrich real dialogues with a unique library of more than 50 Spanish-speaking countries.

Lola's developers chose to train her in the horoscope section, because the conversational content covers all areas of language (colloquial, work, personal relationships, family and life situations). Carolina Egea tells us that the experience is unique. "A user from Spain, Mexico, Argentina or Colombia makes a very different use of words and expressions, not to mention the infinite "spelling" errors of pronunciation." «There is an authentic «long tail» of terms that we do not consider marginal at all but very enriching to teach Lola».

You can talk to her here 1millionbot (we assure you that it is better than Siri 🙂

Future 1millionbot chatbots:

Based on this experience of a bot trained to talk about any general topic, currently 1millionbot develops bots related to psychology, finance, health and administrative procedures. It is a commitment to this type of tool, promoting an open interaction with the user that allows to enrich the user experience.

 

Future IT&IS chatbots

Asked about future plans, Ramón P. Navarro told us about the project that has already started for «aprogressively commit other bots specialized in very diverse topics such as travel, home, fashion, etc. that cover a large part of the lifestyle aspects on euroresidentres.com«. The health section has its own entity and its development is currently focused on a different methodology: IBM's Watson.

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