1millionbot builds effective conversations to already help almost a hundred organizations. One of the objectives is also to ensure that that conversation does not stop: Eliminate barriers thanks to omnichannel.
Multiply the paths to multiply the effectiveness
Omnichannel offers the possibility of speaking with users wherever they express themselves. Different paths so that the conversation with a Virtual Assistant is increasingly effective.
In this video we can see three levels of use of a chatbot. Three levels that can be amplified from the new channels in which its use is being integrated. The goal of omnichannel is to have an effective conversation without barriers.
New roads, new channels
The continuous work of the Technology department manages not only to eliminate barriers in this effective communication between organizations and users, but also to open new paths. Our Virtual Assistants are already able to start conversations in spaces like Facebook Messenger, Telegram and Teams. Places where people talk and seek answers.
Newly created spaces such as Digital Factory, in the Community of Madrid, in which 1millionbot has achieved first place in the list of companies, 35 in total, specialized in dialogue systems and virtual assistants, they are made essential to optimize resources, solve problems and improve the relationship of organizations, public or private, with users. Opening new paths will also improve that relationship.
The smart solution
Virtual assistants based on Artificial Intelligence They propose a clever solution. Both in public administration, culture, education or in the different productive sectors. Request information here