Aina
Aina supports new students
For example, you can ask:
- When do the entrance exams take place?
- Once I have passed the tests, can I apply to improve my grade?
- How do I know my result in the exams?
- I applied for the July call, can I pre-register without having the grades?
- Doubts about the recognition of credits.
- And much more!
Aina
Aina, the consolidation of chatbots in universities
The key to the success of a project begins by establishing the basic pillars. Aina is aimed at new students of the University of the Balearic Islands.
The study of previous chatbots such as Lola (UMU), Carol (UCM), Pau (UPV), Ada (UJA)... has made it possible to specify the public and the main issues that a chatbot must deal with to cover all needs in customer service. future students. In addition, it has been carried out in record time (<3 weeks in total).
The very potential of chatbots, in this case AINA, is to improve the service and encourage people to dedicate themselves to more creative functions, leaving the "heavy lifting" in their hands. Aina already talks with more than 100 daily users, with a success rate of 96,53%.
The type of public that usually exists depending on the date and the needs that are generated in the users is also being detected.
Aina will help students in the following areas:
- Baccalaureate Assessment Tests for University Access.
- Access to the University / pre-registration
- University degrees.
- Enrollment at the University.
- General questions about studying at the University.
- Recognition of credits.
- Information and contact.
- And much more!
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