The digitization of public administration can sound, at times, distant and intangible, although It is closer than ever and it can be seen in each administrative movement that the user makes. 1millionbot He is a recognized specialist in Virtual Assistants. Conversational chatbots have become a new path that improves the connection, shortens and streamlines it, between the public administration and the citizens who need to go to it to solve everyday questions.
One of the determining factors for 1millionbot get first place on the list that the Community of Madrid, carried out within the Framework Agreement with which it was born Digital FactoryHas been the high success rate. None of the other 34 members of the list made it to the ten thousand points in this category.
The commitment to Artificial Intelligence and conversational assistants is not theoretical, 1millionbot has helped almost a hundred companies and organizations to optimize their resources and to provide concrete solutions to its users or to the members of said organizations.
Las Rozas as a success story
One of those success stories is María. The Virtual Assistant of the Madrid City Council of Las Rozas that 1millionbot has developed so that the citizens of this municipality can solve their daily questions efficiently and satisfactorily.
In this video demonstration, you can see how María reacts to the different routine and repetitive questions that the neighborhood raises. She achieves this thanks to a specific corpus of intentions that allow it to answer what is being asked. In addition, With a general chorus, María is able to interact with the user on issues not related to her area of expertise.
Furthermore, in the case of María, when, despite the intentions incorporated and the training carried out, there is a question that cannot be resolved, offers the necessary contact methods so that the user can solve their doubts.
digital factory
Digital Factory is a new space for collaboration between the public and private sectors for digital transformation created in January 2021 by the Community of Madrid within Madrid Digital. This project was born as a fundamental lever to promote the new Digitaliza Madrid innovation center.
The Framework Agreement with which Factoría Digital was born has taken the first step to help the Community of Madrid to make this digitization process faster and more efficient.
The smart solution
Virtual assistants based on Artificial Intelligence They propose a clever solution. Both in public administration, culture, education or in the different productive sectors. Request information here