The newspaper Información has decided to join the world of artificial intelligence by integrating this technology into its business model together with the IT&IS Group
anna is a open conversational chatbot who has the fundamental task, and at the moment the only one, of assist users in the subscription process.
In addition, he uses the great knowledge of IT&IS company conversational natural language (with a 90% response rate) to add a touch of sympathy and empathy in the process of buying the subscription and the conversation in general, so you can ask her other things to get to know her a little better.
It will solve your doubts about the types of subscription, their prices, their characteristics, payment methods and also know the answer to all the frequent questions that have been asked so far in the field of subscriptions.
The Newspaper Information, in addition to improve the user experience and facilitate communication, search improve the subscription service through feedback received from real users about other areas of the newspaper.
Moment is in its first phase, the contact with the first real users of the newspaper. From this moment Anna will gain conversations/experience with real people And so keep completing your corpus conversations and make it smarter every day.
you can interact with her here.
He's not even a week old yet, so have a little patience and tact with her 😉