The consulting Sergestur, specialized in the management and repositioning of tourist real estate assets in the Canary Islands, launches its new edition of the list of "The 40 most innovative companies in the tourism sector in Spain" in which 1MillionBot appears for the second year in a row.
1MillionBot has contributed to the digitization and innovation of the tourism sector by applying artificial intelligence to create chatbots such as Eli, the virtual hostess of the Alicante restaurant group gastroportal. Eli is in charge of answering the new questions from the tourism sector and carrying out the complete reservation process of the 4 restaurants of the group, demonstrating that effective automation does not imply a colder relationship with users. On the contrary, Eli has managed to attend 24% of their inquiries and reservations outside normal business hours user service. In addition, a success rate of more than 90% achieves consistent loyalty.
El chabot rosi is another example of how the startup 1MillionBot has helped to improve the tourism sector. Rosie, created for him City of Murcia, on the one hand, provides concrete solutions to the neighbors in questions of everyday life, and on the other, it is the first ambassador of the city giving answers for tourists who are going to visit Murcia or are going to do so by helping the tourism sector to be more efficient in resources and time and contribute as the main alternative to sustainable development.
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The 40+ innovative companies in the tourism sector in Spain according to Sergestur